Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed and another notification when your order has shipped.
Shipping Times & Rates
Shipping is free on every order. We ship within the United States only. Orders are dispatched within 1–2 business days and typically arrive within 7 business days.
Subscription orders ship automatically every 30 days. You can skip, pause, or cancel anytime on our Manage Your Subscription page.
Please contact our customer service team for assistance if you have any questions or concerns about your shipment.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for the tracking link to update.
Lost or Delayed Orders
If your order hasn’t arrived within 7 business days of the expected delivery date, please contact us at support@herbala.shop, and we’ll be happy to assist.
Contact
Herbala
75 E 3rd St, Sheridan, WY 82801, United States
Support Email: support@herbala.shop